Basic Counselling Skills

is an online, self paced course

focused on helping you develop essential helping skills. You will learn listening, communication, & conflict mediation skills and how to improve interpersonal relationships.

This online course includes interactive elements, assignments, case studies, reflection exercises and worksheets to help you go through the material in an experiential way and enhance skills transfer.

Included in the course are live, online tutorials and Q&A session that will help you implement the skills and take your journey further.

Who is Arise?

Arise Family is an NGO based in Cape Town, South Africa. We believe that every child is created to be part of a thriving family. And our goal is to support families to thrive, however they are formed. In practice, this means we use strength-based and resilience building interventions as we work with children, parents and caregivers to strengthen and equip families so that they can be a place where children feel safe, loved, and find a sense of belonging.
Enroll me in Basic Counselling Skills for just $78 / R1500!
Arise has over 14 years’ experience in programme development, facilitation, and working with children and families. Our team consists of psychologists, social workers and play therapists who have written and run these programmes in schools and communities in the broader Cape Town area. We bring our education, experience, and skills to provide evidence-based and strength building resources to South Africa in ways that promote growth and resilience. Over the years, we have seen the need for equipping helpers and community workers develop some of the skills we use in working with families to enhance their own work. And thus, we developed our own Basic Counselling Skills Course.

Instructors

Alexa Russell Matthews, Robyn Jacobs & Danielle Moosajie

Senior Social Workers & Clinical Psychologist

Alexa Russell Matthews (Senior Social Worker with a Masters degree in Play Therapy), Robyn Jacobs (Clinical Psychologist) and Danielle Moosajie (Social Worker with Masters in Social Policy and Management) are experienced and accomplished facilitators.  Robyn, Alexa and Danielle have over 50 years of combined experience in the mental health field and have worked in public, private, corporate and education sectors.  Together, they are responsible for the psychosocial programme development at Arise and have written, piloted and run various workshops in multiple schools and groups with great success.

Why a course on Basic Counselling Skills?

By completing this course, you'll be able to:

  • Perform basic counselling skills in the work you do.

  • Utilize good listening skills in a variety of situations.

  • Develop warmth, congruence and empathy within yourself.

  • Notice an increase in your self-awareness.

  • Teach a basic model of problem solving that you can use in their work with others.

Course curriculum

    1. Introduction

      FREE PREVIEW

    2. Contract of Use

    3. Ice-Breaker

    4. Counselling Skills Assessment: Toronto Empathy Scale

    1. What is Counselling?

    2. Qualities of a Counsellor

    3. What is Empathy?

    4. Self-Awareness

    5. Activity: Self Awareness

    6. Shadow Side of Self-Awareness

    7. Characteristics of Self-accepting individual

    1. Principles of Counselling

    2. Activity: Scenarios

    3. Ethics

    4. Role of the Counsellor

    5. Fortune-teller Homework

    1. Understanding Child Developmental Stages

    2. Understanding Adult Developmental Stages

    3. Case Study Activity

    1. Stages and Steps in Counselling

    2. Stages in Counselling Activity

    3. Rapport Building

    4. Non-verbal Communication

    5. Non-verbal Listening Skill Development

    6. Assignment: SOLER Skills video

    7. Non-verbal Communication in the person you’re helping

    8. Integrating Egan’s Model and 6 Steps of Counselling

    1. Why are Listening Skills important?

    2. Listening Skills Theory

    3. Listening Skills Practice

    4. Listening Skills Demonstration

    5. Practicing Listening Skills

    6. Role Plays & Self Reflection Homework

    7. Assignment

About this course

  • $78.00
  • 58 lessons
  • 7 hours of video content

But that’s not all,

completing this course gives you access to a live tutorials and Q&A sessions with it’s developers and trainers at regular intervals throughout the year.  This invaluable supervision and practical implication will give you the opportunity to ask questions, reflect on the material and push you to apply the skills in ever more meaningful ways.

With the Basic Counselling Skills Course

You'll get access to...

  • 10 modules looking at:
    • Understanding the Characteristics of Counselling
    • Learning about Ethics In Counselling
    • Discovering more about Human Development
    • Practicing Communication Skills
    • Growing Listening Skills
    • Addressing someone’s concerns
    • Using a Problem-Solving Strategy
    • Managing Conflict
    • Practicing ways to look after myself as well as others.
  • Videos, worksheets, case studies, assignments and reflection activities to guide you on your journey.
  • An assignment where you film yourself role-playing a counselling session
  • Live, online tutorials & Q&A sessions with the developers & trainers of Basic Counselling Skills Course!

When you add it all up, that’s a lot!  

But you get all of this for the introductory price of 

$78 or R1500

Need help ordering or got questions?   Email us on [email protected]

Enroll Today!

Get started now

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Our Money-Back Guarantee

We’re so convinced that you will absolutely love our products, that we are willing to offer a 7 day risk-free money back guarantee.  If you are not satisfied with the digital product or e-course for any reason you can get a refund within 7 days of making a purchase.  We would ask that you kindly delete all copies of the downloads or digital products if you do request a refund.  Requesting a refund will also mean you lose access to the course platform and any future updates to the material.  If you request a refund and any physical product was shipped to you as part of the course, you will be required to ship the items in their original packaging and unused back to Arise Family before your refund will be arranged.  Any transaction fees associated with processing your credit card and the refund will be deducted from the amount of the course we refund to you.       

*We stand behind our guarantee. Before you make your purchase, please view our full policy.

FAQ

The questions people ask before saying “Yes!” to Basic Counselling Skills!

  • What's the time investment for doing the course?

    All 50 lessons can be viewed in about three hours total. Each lesson is about 5-10 minutes long, allowing you to watch in small time increments of time convenient to you.

  • What's the time investment for activities?

    The worksheets, activities and case studies can all be downloaded and completed in your own time. We recommend setting aside 30 minutes for each module (there are 9 in total) to work through the activities. The learning really takes place through the interactive reflections and applications and are a vital part of the programme. The assignments should also not take longer than 30 minutes to complete.

  • Can I learn at my own pace?

    Yes, the course is designed for you to go through it as fast or as slow as you would like. Just log in and pick up where you left off, repeat lessons you’ve already watched or watch them all in one sitting. The choice is yours.

  • How long will I be able to access this course?

    ou will be able to log in and access the Basic Counselling Skills course for the lifetime of the course at Arise Family. There is no expiration date for your access, and you can return and re-do the course as often as you need to. In the future event of Arise Family ever retiring the course, you will be given appropriate notice and time to complete any outstanding lessons.

  • Is this course accredited?

    While all our facilitators are accredited professionals with their various professional governing bodies, the Basic Counselling Skills course is not specifically accredited yet. The course is designed to provide you with skills and information that is relevant, evidence-based and up to date.

  • Will anyone be able to access information about me?

    All your details and information collected by Arise Family are kept confidential and records are maintained as governed by the POPI Act. Our privacy policy can be accessed on our site.

But just who should do this course? People who work with people and are often involved with helping. This includes:

  • Teachers
  • Lay Counsellors
  • Children’s Workers
  • Youth workers and after school programme co-ordinators 
  • Community Workers 
  • Group Facilitators
  • YOU!

 

Sign up for this 10-module course and walk away with a greater understanding of yourself, others and the world; all while developing a number of helping skills you can take into relationships and workplace, which ever field you work in.